DeKalb County Sheriff’s Office telecommunicators are responsible for the constant flow of information into and out of the Sheriff’s Office. The Telecommunicator’s primary duty is to ensure officer and public safety by providing rapid and accurate information and response to emergencies. The DeKalb County Sheriff’s Office Communications Center serves as a continuous 24 hour a day Public Safety Answering Point (PSAP).
Communities the DeKalb County Sheriff’s Office dispatches:

Police Departments

Sheriff’s Office
Sycamore Police
Sandwich Police
Genoa Police
Kingston Police
Kirkland Police
Malta Police
Cortland Police
Waterman Police
Hinckley Police
Somonauk Police

Fire Departments

Sycamore Fire
Genoa/Kingston Fire
Kirkland Fire
Cortland fire
Malta fire
Somonauk Fire
Hinckley Fire
Waterman Fire
PawPaw Fire
Leland Fire
Lee Fire
Shabbona Fire

Telecommunicators are licensed EMD-Dispatchers through the Illinois Department of Public Health. This designation allows our dispatchers to start providing immediate aid when a 911 call is received. Telecommunicators are responsible for providing dispatch services to 12 fire departments and 10 police departments, as well as dispatch for Sheriff’s Deputies. The Communications Division staffing consists of 1 Lieutenant, 4 Sergeants, and 18 Telecommunicators for the Communications Center

Sheriff’s Office Telecommunicators are responsible for all computer entries in local, state, and national databases for warrants, missing persons, stolen vehicles, etc.